Pricing

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EXPLORE

Free/Forever


Basic features
Unlimited Email
Unlimited Web surveys
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  • Unlimited Email Surveys
  • Unlimited Web Surveys
  • No SMS surveys
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ENGAGE - TRIAL

2 weeks


All Explore features +
Limited SMS's
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  • Unlimited Email Surveys
  • Unlimited Web Surveys
  • 50 SMS surveys
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ENGAGE

R395/Monthly

Unlimited Email
Unlimited Web Surveys
100 SMSs p/m
1000 responses p/m
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  • Unlimited Email Surveys
  • Unlimited Web Surveys
  • 100 p/m*
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EVOLVE - P.O.A

We recognise that every client is different that's why we also create tailored solutions to suit your specific needs. Unique workflows, customised reporting, multi-channel, advanced questions and more.

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EXPLORE ENGAGE ENGAGE EMPOWER EVOLVE
Basic features included ; Unlimited Email and Web surveys All Explore features; Limited SMS's Unlimited Email and Web Surveys; 100 SMSs p/m; 1000 responses p/m All Engage features + Unlimited responses; Phone Support; Advanced reporting functionality Custom
Sign up Try Sign up Notify Contact
Monthly price Free 2 wkTrial R395 p/m From R995 p/m P.O.A
NUMBER OF SURVEYS SENT
Email Surveys Unlimited Unlimited Unlimited Unlimited Unlimited
Web Surveys Unlimited Unlimited Unlimited Unlimited Unlimited
SMS Surveys None 50 100 p/m* 200 p/m* Custom
SURVEY BUILDER
Number of responses 100 per survey 500 1000 p/m* Unlimited Unlimited
Questions per survey 10 Questions Unlimited Unlimited Unlimited Unlimited
Survey Templates General By Industry By Industry By Industry By Industry
Page skip logic
Custom Welcome and Complete message
Question Types 12 12 12 12 12
Preview survey
Edit font/style/text colour
Custom Variable Mapping 3 Standard 3 Standard + 10 Custom 3 Standard + 10 Custom 3 Standard + 10 Custom 3 Standard + 10 Custom
Custom SMS & Email Wording
Progress Bar
DISTRIBUTION
Prepare respondent prior to distribution
Scheduling/ Automation
Test surveys
Reminder Emails
Reminder SMSs Included in SMS Bundle
Escalated responses/ email notifications Advanced Escalations Advanced Escalations
BRANDING
Add your logo 1 Logo (Company) Logo per survey Logo per survey Logo per survey Logo per survey
Themes 10 10 10 10 10
Customise background image
Customise colours
Custom survey URL
Remove MyEcho footer on survey
Remove MyEcho footer/signature on email template Custom Footer
ANALYSIS & REPORTING
Real time results
Filters
Trend graphs
Change chart type
View all results
Add response commentary/status
Categorisation of free text
Data Export - Pdf, Excel, CSV
Move, remove, minimise graphs
Cross Tabulation & Advanced Filtering
Downloadable graphs & tables
Record of time taken to complete survey
Data Quality Report Includes bounced reports Includes bounced reports
Custom Reporting Available P.O.A Available P.O.A
Advanced Reports Available P.O.A Available P.O.A
SUPPORT
Live Tour
Tutorials
Email Support 24 hrs Priority Email Support Priority Email Support Priority Email Support Priority Email Support
Phone Support
Private Account Manager
Feedback to us
OTHER
Multi-user
Compatible with all devices
Anonymous surveys with unique links
Integrations
LIST MANAGEMENT
Manual list creation
Upload contact lists
Manage contact lists
Multiple contact lists
EXPLORE - Free
ENGAGE - Trial
ENGAGE - R395 p/m
EMPOWER - from R995
EVOLVE - P.O.A